Terms of Service
Welcome to PrimePaak 💙
By using our website and placing an order, you agree to the following terms and conditions.
General Information
- PrimePaak is an online store serving customers all over Pakistan 🇵🇰
- By placing an order, you confirm that the information you provide is correct
Payment Method
- We offer Cash on Delivery (COD)
- You will pay in cash when your order is delivered to your doorstep
Shipping & Delivery
- We provide FREE delivery across Pakistan 🚚
- Delivery time is 3 to 5 working days
- Delivery time may vary slightly due to location or unforeseen delays
Return Policy
We offer a 7-day easy return policy for your convenience.
You can request a return if:
- You receive a damaged item
- Wrong product is delivered
- Product is not as described
Conditions:
- Item must be unused
- Must be in original packaging
- Request must be made within 7 days
Refund Policy
- Refunds are processed within 2 working days after approval
- Our team will guide you through the refund process via WhatsApp
Order Cancellation
- Orders can be cancelled before dispatch
- Once shipped, cancellation may not be possible
Limitation of Liability
- PrimePaak is not responsible for delays caused by courier services
- We are not liable for misuse of products after delivery
Privacy
Your personal information is kept safe and secure.
We do not share or sell your data to anyone.
Contact Us
For any questions or support, feel free to contact us:
- 📱 WhatsApp: +92 322 514 9842Â
- 📧 Email: Help.primepaak@gmail.com