Privacy Policy
At PrimePaak, your privacy is very important to us π
This Privacy Policy explains how we collect, use, and protect your information when you shop with us in Pakistan.
Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Phone number
- Email address
- Shipping address
This information is only used to process your orders and provide better service.
How We Use Your Information
We use your information to:
- Deliver your orders smoothly π
- Contact you for order confirmation
- Provide customer support
- Improve our services
We do not sell or share your personal data with third parties.
Payment Method (COD)
- We offer Cash on Delivery (COD) all over Pakistan
- You only pay when your order arrives at your doorstep
Shipping Policy
- We provide FREE delivery across Pakistan π΅π°
- Delivery time is 3 to 5 working days
Return & Refund Policy
Your satisfaction matters to us, so we offer:
β 7 Days Easy Return
You can request a return within 7 days if:
- Product is damaged
- Wrong item delivered
- Product is not as described
πΈ 2 Days Refund Policy
- Refunds are processed within 2 working days after approval
- Our team will guide you via WhatsApp for the refund process
Data Protection
We take proper security measures to keep your information safe and protected.
Contact Us
If you have any questions regarding your privacy or order, feel free to contact us: